We design invitations. Then we stand behind them.
Every suite is covered by The Felicitations Promise: carefully crafted commitments that give you complete peace of mind, from first proof to final print. Tailored Touch and Bespoke add one more layer: the Designed-to-Delight guarantee.
Designed-to-Delight, for Tailored Touch and Bespoke: if it’s not right after your first two proof rounds, you can step away before printing and your full Design Fee is refunded.
Here’s how it works
The First Look
Custom starts here.
We begin with concepts shaped around your inspiration - three for Tailored Touch, three original for Bespoke Design. You’ll have two full rounds of revisions with your designer to refine wording, layout, fonts, and colours - the good stuff.
Try a fresh perspective
Still unsure after two rounds?
You’re welcome to switch to a new design or a different designer and explore a fresh direction. We’ll create a brand-new initial concept based on your updated brief, with one more round of edits to refine it.
Cancel confidently
Designed-to-Delight, in practice.
If, after completing this full creative process, you still don’t feel your design is right, you may step away with your full Design Fee refunded, as long as final print approval hasn’t been given. Thoughtful design, backed by thoughtful policy.
Custom stationery, crafted with no compromise - and complete peace of mind.
Designed in Perth. Delivered across Australia.
Luxury Comes With Promises
We design beautiful things. We stand behind them. Here’s what every Felicitations experience includes, on every tier:
Every piece is hand-finished in-house with exceptional care. If there's ever a production flaw, we’ll reprint it, fast and flawless.
Please note: approved spelling or content errors are not covered.
Final approval is always yours. We won’t print a single piece without your written go-ahead. And we’ll keep refining until you're truly satisfied.
We only use handpicked, luxury-grade materials. If the stock, finish, or feel doesn’t meet expectations, we’ll make it right.
Need your invitations by a specific date? We’ll work backwards from your timeline to ensure seamless delivery.
Rush upgrades are also available if you're running close to the day.
Confidence, Designed In
Clarity looks good on everyone.
We design every invitation with care. Tailored Touch and Bespoke orders carry the Designed-to-Delight guarantee:
if it’s not right after your first two proof rounds, we’ll help you explore a fresh direction, or you can step away before print approval with your full Design Fee refunded.
Simple, respectful, and stress-free. Because custom should feel effortless, not risky.
Ready to make your mark?
Let’s design the first thing your guests fall in love with.